….is the way we communicate with you! We annually complete our OSHA/HIPPA training and we are being encouraged to only communicate with patients through encrypted sources. This completely removes any personal communication that we have prided ourselves in providing to our patients.
We are here for you almost 24/7. Patients can email, call, text me anytime and I do my best to answer quickly during waking hours. This is often from my phone or my laptop and this source of communication is not encrypted (I honestly don’t even understand how all this works). But, to get ‘around’ this, I have been advised to have patients sign a consent that will permit me to continue to be able to answer your dental questions, concerns outside of my normal office hours.
I don’t like all of this extra paperwork but it will be a document that you will sign along with a Coronavirus consent form at upcoming appointments.
I must give my staff a huge THANK YOU!! These women have been working very hard alongside me to prepare the office for re-opening this week. We have a few new faces to introduce as well. The amount of work and need for extra patient attention offered me an opportunity to expand my staff. We have Stacy and Michaela offering hygiene services and Courtney (Laurie’s daughter) helping with office operations. We can’t wait to see each of you and to personally introduce you to these three new amazing women.
Sending lots of love,
PS–we will be wearing masks at all times when you come to see us (except for Shirley). We just wanted to be able to send you a big, warm, loving smile today!